Privacy Policy

This Privacy Policy explains how we collect, use, disclose and protect personal data when you visit our online platform, explore our Mac applications, or use our macOS software development and maintenance services.

Who We Are

We are the controller responsible for the personal data covered by this Privacy Policy. Our business develops new Mac applications, creates custom Mac software solutions, and provides application maintenance and updates for macOS.

M74
Hamilton, South Lanarkshire
ML3 7GG
United Kingdom

Personal Data We Collect

Depending on how you interact with our online platform and services, we may collect the following categories of personal data:

• Identity and contact information: such as your name, organisation, job title and details you provide when making an enquiry.
• Enquiry and project information: including information about your software requirements, preferred features, technical needs and project discussions.
• Technical information: such as your IP address, browser type, device type, operating system, language settings, approximate location derived from your IP address, and information about how you use our online platform.
• Usage information: such as pages viewed, links followed, referring websites and dates and times of visits.
• Support and service information: including information required to maintain, update or provide support for a Mac application or custom software solution.

Please do not provide sensitive personal data unless it is necessary for a specific service and we have requested it. Sensitive data may include information about health, biometric data, political opinions, religious beliefs or criminal convictions.

How We Collect Personal Data

We may collect personal data:

• directly from you when you use our online platform or submit an enquiry;
• when you discuss a potential or existing software project with us;
• automatically through cookies, server logs and similar technologies;
• from publicly available sources or professional contacts where permitted by law; and
• from service providers who assist us with website operation, analytics, hosting, security or business administration.

How We Use Personal Data

We use personal data only where we have a lawful basis to do so. We may use it to:

• provide information about our Mac applications and software development services;
• respond to enquiries and communicate about potential or existing projects;
• assess requirements, prepare proposals and manage software development work;
• develop, maintain, update, test and support macOS applications;
• operate, secure and improve our online platform and services;
• understand how visitors use our online platform and improve its content and functionality;
• prevent fraud, misuse, security incidents and other unlawful activity;
• maintain business records and comply with legal, regulatory and accounting obligations; and
• establish, exercise or defend legal claims.

Lawful Bases for Processing

Depending on the circumstances, we rely on one or more of the following lawful bases under the UK General Data Protection Regulation and the Data Protection Act 2018:

• Contract: where processing is necessary to provide a service or take steps at your request before entering into a contract.
• Legitimate interests: where processing is necessary for our legitimate business interests, such as operating and improving our services, provided that those interests do not override your rights and freedoms.
• Consent: where you have given consent, such as for certain optional cookies or marketing activities. You may withdraw consent at any time.
• Legal obligation: where processing is necessary to comply with applicable laws or regulatory requirements.

Cookies and Similar Technologies

Our online platform may use cookies and similar technologies. Some are necessary for the operation, security and functionality of the platform. Other cookies, such as analytics or preference cookies, may be used only where permitted by law and, where required, with your consent.

You can manage cookies through your browser settings and, where available, through our cookie controls. Disabling certain cookies may affect the functionality of the online platform.

Sharing Personal Data

We may share personal data with carefully selected third parties where necessary for the purposes described in this Privacy Policy. These parties may include:

• hosting, cloud storage, infrastructure and technical support providers;
• analytics, security and website performance providers;
• professional advisers, such as legal, accounting and insurance advisers;
• contractors and development partners who assist with software projects under appropriate confidentiality and data protection obligations;
• courts, regulators, law enforcement authorities or other public bodies where required or permitted by law; and
• a purchaser or successor in connection with a merger, restructuring, sale or transfer of all or part of our business.

We do not sell personal data. We require service providers that process personal data on our behalf to handle it only in accordance with our instructions and applicable data protection law.

International Transfers

Some service providers may process personal data outside the United Kingdom or the European Economic Area. Where this occurs, we use appropriate safeguards required by applicable data protection law, such as an adequacy decision, the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses, or another lawful transfer mechanism.

How Long We Keep Personal Data

We retain personal data only for as long as it is reasonably necessary for the purposes for which it was collected, including to provide services, maintain business and financial records, resolve disputes, enforce agreements and comply with legal obligations.

Retention periods vary depending on the type of information, the nature of our relationship with you and any applicable legal requirements. When personal data is no longer required, we securely delete it or anonymise it.

Security

We use appropriate technical and organisational measures designed to protect personal data against accidental loss, unauthorised access, alteration, disclosure or destruction. However, no online transmission or storage system can be guaranteed to be completely secure.

Your Data Protection Rights

Subject to applicable legal conditions and exemptions, you may have the right to:

• request access to the personal data we hold about you;
• request correction of inaccurate or incomplete personal data;
• request erasure of your personal data;
• request restriction of processing;
• object to processing based on legitimate interests, including certain forms of direct marketing;
• request the transfer of certain personal data to you or another organisation; and
• withdraw consent where processing is based on consent.

To exercise your rights, please write to us at the postal address provided in this Privacy Policy. We may need to verify your identity before fulfilling a request. We will normally respond within one month, although this period may be extended where permitted by law for complex or multiple requests.

Complaints

If you are unhappy with how we have used your personal data, please contact us at the postal address above so that we can investigate your concern. You also have the right to complain to the UK Information Commissioner's Office, which is the supervisory authority for data protection in the United Kingdom.

Children's Privacy

Our online platform and services are not directed at children. We do not knowingly collect personal data from children. If you believe that a child has provided personal data to us, please contact us so that we can take appropriate action.

Third-Party Websites and Services

Our online platform may contain links to third-party websites, application stores or services. Those third parties operate under their own privacy policies, and we are not responsible for their privacy practices. We recommend reviewing the privacy information provided by any third party before submitting personal data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or privacy practices. The updated version will be made available on our online platform and will apply from the date it is published.

Contact Us

If you have questions about this Privacy Policy or our handling of personal data, you may contact us by post at:

M74
Hamilton, South Lanarkshire
ML3 7GG
United Kingdom